Let the buyer
beware

GGF - The Glass & Glazing Federation

The Glass & Glazing Federation (GGF) represents companies who supply, make or fit glass and related products across the world. Membership is not easily attained, and only available to companies with at least three years trading, good account/credit history and certified installers.

The GGF has important subsidiaries, such as 'FENSA', which ensures windows and doors are installed to appropriate building regulations, and the BFRC, the company responsible for producing energy ratings for windows and doors.

• Government recognised organisation that has the best interests of homeowners at its roots
• Free deposit protection for all consumers who use a GGF member
• Free conciliation service for consumers in the rare event they have a dispute
• Strict membership rules regarding fair selling and 'code of practice' that all members must obey

GGFi - Insurance Solutions From The GGF

Established in 2005 by the Glass & Glazing Federation (GGF), the GGFi offers comprehensive insurance backed guarantees to all members. As a consumer, this means that by using a GGFi member such as WarmCore Homes, all of you guarantees will be protected in the event that we cease trading.

• Insurance backed warranty that honours your guarantees in the event that we cease trading
• Deposit protection
• Part of the GGF - a government recognised organisation
• Free for every customer as standard

TGAS - The Glazing Arbitration Scheme

The Glazing Arbitration Scheme (TGAS) is an independent dispute resolution scheme, and the primary dispute handling scheme for the glass and glazing industry. TGAS can offer legally binding arbitration between traders and consumers, in a fair and impartial way.

• Low cost dispute service for our customers
• 100% impartial and legally binding advice and arbitration
• Efficient process that avoid escalating disputes
• No lawyers or face to face meetings required