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Let the buyer
beware
Make sure you are protected
"Caveat emptor: Latin term that means "let the buyer beware". Similar to the phrase "sold as is", this term means that the buyer assumes the risk that the product may fail to meet expectations or have defects. In other words, the principle of 'caveat emptor' serves as a warning that buyers have no recourse with the seller if the product does not meet their expectations".
Warning - do your
other quotes offer
you this level or protection?
- Trading Standards Institute
- Glass & Glazing Federation
- MyGlazing.com
- GGFI Insurance Backed Guarantee
- Glazing Arbitration Scheme
The CTSI - Chartered
Trading Standards
Institute
The CTSI is a non profit membership organisation that represents and supports trading standards professionals. The CTSI's primary objective is to protect the health, wellbeing and safety of consumers by enhancing the professionalism of it's members.
- The first and only 'trading standards approved' consumer code
- We are part of the Consumer Code Approval Scheme (CCAS)
- All members audited and monitored to meet consistent high standards
- Company practices reviewed to comply with trading standards

GGF - The Glass & Glazing Federation
The Glass & Glazing Federation (GGF) represents companies who supply, make or fit glass and related products across the world. Membership is not easily attained, and only available to companies with at least three years trading, good account/credit history and certified installers.
The GGF has important subsidiaries, such as 'FENSA', which ensures windows and doors are installed to appropriate building regulations, and the BFRC, the company responsible for producing energy ratings for windows and doors.
- Government recognised organisation that has the best interests of homeowners at its roots
- Free deposit protection for all consumers who use a GGF member
- Free conciliation service for consumers in the rare event they have a dispute
- Strict membership rules regarding fair selling and 'code of practice' that all members must obey
myglazing.com - Your Free Consumer Advice Website
The GGF have got consumers best interests at heart, and to prove this they have set up a website designed purely to help homeowners make the right choice.
Myglazing.com has a huge amount of free information and advice for using GGF members, and the buying process in general.
The GGF has been the voice of the industry for many years, so there is no better resource for learning how to avoid the pitfalls of 'cowboy' outfits that have plagued the double glazing industry for years.
They are still out there!
So, do yourself a favour and take some time to learn about the benefits a GGF member will bring.
- Free consumer website containing a wealth of information and advice
- Information on the GGF consumer code of practice
- Facility to check and verify companies are registered as GGF members
- Information on the GGF guarantees you will receive

GGFi - Insurance Solutions From The GGF
Established in 2005 by the Glass & Glazing Federation (GGF), the GGFi offers comprehensive insurance backed guarantees to all members. As a consumer, this means that by using a GGFi member such as WarmCore Homes, all of you guarantees will be protected in the event that we cease trading.
- Insurance backed warranty that honours your guarantees in the event that we cease trading
- Deposit protection
- Part of the GGF - a government recognised organisation
- Free for every customer as standard
TGAS - The Glazing Arbitration Scheme
The Glazing Arbitration Scheme (TGAS) is an independent dispute resolution scheme, and the primary dispute handling scheme for the glass and glazing industry. TGAS can offer legally binding arbitration between traders and consumers, in a fair and impartial way.
- Low cost dispute service for our customers
- 100% impartial and legally binding advice and arbitration
- Efficient process that avoid escalating disputes
- No lawyers or face to face meetings required

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new WarmCore
product online
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The Home Improvement Group - For all your Window, Door & Home Security needs
© 2021 GFD TRADING LTD, ALL RIGHTS RESERVED. WARMCORE HOMES IS A REGISTERED TRADEMARK OF GFD TRADING LTD
Credit is subject to status & affordability. Terms & Conditions apply. GFD Trading Limited, 21 Manor Way, Belasis Businiess Park, Billingham, TS23 4HN. (Financial Conduct Authority Register no. 649668) trading as WarmCore Homes is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Register no. 704348). The register can be accessed through www.fca.org.uk.